Overview: Chris is an experienced FNOL/Claims Handler with close to 10 years of expertise in handling various claims across the civil sector. Growing up in Maghull, Liverpool, Chris discovered his passion for law during his A-Levels, which led him to a rewarding career in claims handling.
Education and Background:
- Education:
- School: 11 GCSEs (A*-C)
- College: 3 A-Levels (A-C)
- Degree: Bachelor of Laws (LLB Hons)
Professional Experience:
- Industry Experience: Close to 10 years
- Career Path:
- Assistant at Quinn Melville Barrow, Liverpool: Handled civil claims, employment, family law, and criminal law
- Claims Handler at Camps Solicitors: Managed Claimant RTA files
- Senior Claims Handler and Team Leader at Carter Law, Manchester: Developed training programmes and managed complex claims
- Complex Case Team at Scott Rees and Co: Dealt with complex liability disputes and fraud
- Defendant Work at Berrimans Lace Mawer/Clyde and Co: Managed fast and multi-track claims in personal injury, credit hire, and large loss claims
- Case Handling:
- Low-level whiplash and bodily injury claims
- Complex injury claims
- High-value credit hire
- Property damage and fraud
- Claims valued up to £500,000
Specialisations:
- Focus Areas: High-value credit hire cases and complex personal injury claims
- Interest: Dealing with complex issues of liability
Achievements and Highlights:
- Significant Achievements:
- Achieved a £250,000 settlement for a Claimant discharged from the army
- Obtained cost-effective savings for insurers through detailed case analysis
Approach to Client Service:
- Client Care: Versatile and adaptable to the specific needs of each client, providing a tailored approach
- Attributes: Clear communication and extensive experience in differing roles within the RTA claims field
Personal Interests:
- Hobbies: Former professional basketball player, currently playing at national league division 2 level with Liverpool Basketball Club and in the squads for both England and Great Britain over 35s
Motivation and Inspiration:
- Motivation: Enjoyment of problem-solving and achieving effective results
- Inspiration: Driven by the competitive edge gained from a sporting background, implementing traits and tendencies from various experiences.
Future Goals:
- Career Goals: Invested in contributing to Connexus/KLS’s streamlined efficiency and client success
- Development: Aiming to expand the client base while retaining a personal touch for niche clients
